Hi! I’m Stephanie. I’m a conversation designer and digital content writer.

Recent Projects

Health insurance virtual assistant designed to help customers navigate claim status, claim financial responsibility, find a provider, request and ID card, and initiate payment for premium billing.

Virtual Assistant

Health Insurance chatbot experience that allows users to self-serve through the company website and mobile app.

Chatbot

All verticals and domains Spanish language digital home assistant. Released in four key Spanish-speaking markets.

Home Virtual Assistant

Work Philosophy

Clear and consistent communication is foundational to fostering successful collaboration and building trust within teams.